Data Enrichment That Delivers Results
We offer bespoke omni-digital data pipelines and customer engagement solutions. We unify your data so you can automate your business, get insights and delight your customers through personalized messaging.
Some of our technology providers
Our Data Pipelines
Simple, robust and reliable data integration for your sales, marketing and finance teams
Fully Automated Pipelines
We automate data integration – combining multiple sources, normalizing & cleaning your data and then publishing to your desired destination.
Unlock New Insights
Improve your ROI by having your data in a single place; enabling teams to generate deeper, richer insights around your business and customers.
Truly Own Your Data
Reduce reliance on third-party SaaS apps, software and services to retain your most valuable asset: Data. We aggregate and replicate data to a destination that you own.
Proven, Resilient & Secure
We partner with best-of-breed technology providers and industry leaders to build your data pipeline solutions.
Advance Usage Supported
Have your own data science or engineering or BI teams? No problem. We support custom code to be executed in order to clean, normalize and transform your data.
Fully Transparent
We develop full transparency through logging and adding SLA alerts around your data pipelines to comply with your governance and audit requirements.
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Years of Experience
Data Pipelines for every business – big and small.
Solutions for cloud-based businesses
Our solutions are built on modern cloud-based technologies (such as Amazon Web Services) and we offer custom connectors to integrate with popular SaaS applications that your business might already be using.
- Budget friendly: Modern, Cloud-based data warehouses (such as BigQuery and Redshift) allow you to scale and run your analysis without breaking your budget.
- Hassle-free integrations: Fully maintained connectors for popular SaaS apps mean less maintenance overhead for your teams.
- Cloud-based solution: Lower total cost of ownership (TCO) compared to conventional data integration and warehousing solutions.
- Launch your solution faster: Leveraging 150+ pre-built integrations, we spend more time focusing on your specific needs as opposed to reinventing the wheel.
Customer Engagement
Omni-channel, personalized customer engagement solutions to further amplify your data pipelines
Cloud-based Communication Platform
Reach your customers using the channel they prefer. We support multiple channels (voice, text, social, email) to deliver an omni-channel experience for your outbound and inbound contact needs.
Empowerment through enriched data
Integrate your CRM, Marketing, Billing, and other SaaS applications through data pipelines. Enable agents and marketers to have all the context they need around your customers to deliver a fully tailored experience.
Personalized Experiences & Journeys
Know your customers like a friend. We specialize in advance features like customer recognition, preferred agent, personalized call flow and smart skill-based routing based on your customer's preferences.
Machine Learning and Intelligence
We build AI-powered features such as chat bots, auto call transcription and translation, live sentiment detection along with natural language understanding works as a force-multiplier for your contact center.
Launch in days, not weeks or months
We build hassle-free and budget-friendly cloud-based communication platform using best-of-breed technology providers such as Amazon Web Services (AWS) and Twilio with time to launch in days (versus months).
Agent and Supervisor Dashboards
We deliver bespoke, interactive and information-rich web-based dashboard, control panels and customized screens to manage all aspects of your contact center and agent experience.
Customer Success in your hands.
Delighting Customers is a modern business necessity.
Understand clearly what you need to do to delight your customers through bespoke integrations between your contact center and other systems such as order tracking, marketing and billing.
Never ask customers to repeat themselves
We integrate technologies that enable you to have full history and context of your customer's interaction with you.
Customer-centric success metrics
Get a holistic customer-centric view with our integrations - all the way from your marketing campaigns to customer service support requests.
